The Building Loss Specialists

Before or after a Loss, we are the Building People

OUR TEAM

Ron Wilkes

Ron Wilkes, CTFC, CMSAI, AISA
Senior Building Loss Specialist

604-614-8350

Ron Wilkes

President: Integral Consultants, a division of Integral Enterprises Inc.
Technical Consultant: North American Home and Building Inspections
Technical Consultant: Valet Contract Services Inc.

Ron’s involvement with building systems assessment began in 1960 while working for a lumber company in Hamilton, Ontario. Since 1960, Ron’s career has expanded to include

  • Owning a heritage building restoration and remodeling company
  • Field underwriting including heavy industrial equipment surveys, marketing, and sales for Boiler Inspection & Insurance Company of Canada.
  • Branch Manager role for an insurance company in Ottawa, Ontario.
  • Accounts Executive role for a national brokerage firm in Edmonton, Alberta servicing commercial accounts.
  • Overseeing catastrophe teams for a restoration company in Edmonton, Alberta.
  • Certified Marshall & Swift Appraiser Instructor for both Commercial and Residential.
  • In 1992, Ron established Integral Consultants a division of Integral Enterprises Inc. to provide an inspection, appraisal and building loss consulting service primarily for the insurance industry and, in particular, for claims.

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Al Brown

Al Brown, CR, CTFC
Senior Building Loss Specialist

250-681-3161

Al Brown

President:Valet Contract Services Ltd.
Technical Consultant: Integral Consultants
Technical Consultant: North American Home & Building Inspections

Al Brown's Insurance Industry career started in 1979, shortly after receiving his Diploma of Technology from British Columbia Institute of Technology (BCIT). Al's focus was in the property restoration field, working directly with Insurance Company Adjusters, Independent Adjusters & Property Managers throughout the Lower Mainland. During his tenure with On Side Developments, he obtained his CR designation in 1993 with Association of Specialty Cleaning and Restoration (ASCR) & Restoration Industry Association (RIA). Later he earned his Water Damage Restoration (WRT), Applied Structural Drying (ASD) & Applied Microbial Remediation Technician (AMRT) designations through Institute of Inspection Cleaning & Restoration (IICRC).

Most recently Al has been involved as a Large Loss Specialist at Valet Contract Services Ltd. as a New Home Builder. Al's last joint venture was the creation and building of Valet Restorations Ltd. which service the Castlegar and Revelstoke Areas.

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Steve Hughes-Games

Steve Hughes-Games, TFC, CR, CPBC #58359
Senior Building Loss Specialist

604-857-2701

Steve Hughes-Games

President:North American Home & Building Inspections
Technical Consultant: Integral Consultants
Technical Consultant: Valet Contract Services Ltd.
Experience: 35 years plus

Steve has over 35 years in the construction field, many of which as a hands-on project manager in the restoration industry. He has the detailed experienced background to recognize and understand the condition of a property, whether residential, commercial or industrial.

Steve's career started in the 1970's as a carpenter working on residential and mill construction. In 1978 he moved with his family to Abbotsford to join the restoration industry. Steve had to determine what could be fixed and what needed to be replaced. With education and training, his role expanded to managing in-house crews and contractors and projects became more and more complex.

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Mary-Ellen Killick

Mary-Ellen Killick, BA, CIP
Senior Property & Casualty Analysist

604-614-8035

Mary-Ellen Killick

Partner: : Integral Consultants, a division of Integral Enterprises Inc.

Mary-Ellen brings over 40 years of Commercial Lines Insurance experience to the team. Her various insurance roles have included underwriter, supervisor, business development representative. She recently retired from AVIVA Insurance Company in Vancouver as the Senior Casualty Specialist for the branch from 2001-2017.

Her responsibilities have included the training and mentoring of commercial lines staff for both insurance companies and brokers. Her roles have extended to the auditing of books of business to ensure acceptability and profitability, working inherently with Claims personnel when losses have occurred.

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